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Tapit NOVA will analyze all of your telephone activity to help you:
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- Control costs
- Increase productivity
- Identify fraudulent use
- Better manager personnel
- Allocate cost to various cost centers
- Generate additional revenue
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NOVA supports the following PBX platforms: 3COM, Alcatel, Allworks, Asterisk, Avaya, Cisco, Comdial, ESI, Inter-tel, Iwatsu, Mitel, NEC, Nortel, Samsung, Shoretel, Siemens, Tadiran, Toshiba, Vodavi, and many others...
This product is implemented using industry standard ASP.NET and SQL Server. Running as a Windows service, TAPIT NOVA stores the call record information generated by your phone system in a SQL database, and lets you recall it in your choice of report formats, providing you with vital information to better manage your business.
TAPIT NOVA is also offered as a turnkey, hardware and software solution.
Click here to see more information about TAPIT NOVA ezBox.
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TAPIT NOVA Features:
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- NEW Alerts - TAPIT Nova can be configured to notify a user about 911 calls, receiving no SMDR data, call database full and more.
- 100% Web user interface
- SQL Server database
- Customizable Report Dashboard
- Real-time data collection
- Flexible Report Scheduler
- ANI / Caller ID Deluxe reporting
- DNIS campaign tracking
- Automatic report emailing
- Unlimited Supervisors with restrictions-based access
- Automatic Archive
- Export to time and billing packages, spreadsheet or text file
- Flexible call record editor
- Built-in flexible pricing editor
- Supports Client Account and Matter Codes
- User Authorization Codes
- Tracks Ring time, On-hold time and Abandoned calls
- Ability to add searchable text to specific calls
- Multi-User and Multi-Site support.
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| The following software is required prior to installing TAPIT NOVA:
- Adobe PDF Reader
- MS .NET Framework 3.5 SP1 (for XP Pro / 2003)
- Windows PowerShell 1.0 (for XP Pro / 2003)
- IIS( IIS 7 and higher requires IIS 6 compatibility enabled)
- SQL Server Express (installed automatically from TAPIT NOVA DVD)
- Your SMTP server configuration information MUST be available BEFORE you proceed with installation of Tapit NOVA
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| Minimum
System Requirements:
A dedicated PC with:
- Core 2 Duo processor
- 2 GB of RAM (3 GB for Win 7)
- Network Card
- RS-232 port (if required for PBX interface)
- 250 GB hard disk
- MicrosoftTM
Windows XP Pro SP3 (Win 2003 required for 10+ concurrent users), Windows 7 Pro, 2003, 2008
- MS Internet Explorer 7
- Monitor resolution 1024 x 768
- Internet access
- DVD Drive
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| Tapit NOVA DVD Image
The above download is a zip file containing full Tapit NOVA DVD image.
- Please save the zip file to a local drive on your hard drive (C:, D:, or E: , etc.) - not a mapped drive, or a network share.
- Save the downloaded file into a folder C:\TrisysDownloads (or a folder with similar name - no spaces or any other unusual characters (except '-' and '_') allowed in the folder name).
- Unzip and run StartupN.exe to install Tapit NOVA. Please view ReadMeFirst.pdf and TapitNOVAManual.pdf for installation prerequisites and instructions.
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| Brochure
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| Help Documents
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