The Tapit NOVA ezBox is a turnkey, hardware and software solution. No need for a new PC because the ezBox is ready to run right out of the package!
Businesses of any size can benefit from Trisys business intelligence and workforce optimization tools. Trisys offers two different configurations for implementing a call monitoring system. Firstly, we offer a software-only solution, where you would provide a computer to install our Tapit NOVA software onto.
Second, we offer a “turnkey” solution with the Tapit NOVA ezBox for call accounting. We provide the necessary server hardware that is pre-loaded with Tapit NOVA and pre-configured for your specific telephone system. This ensures both the software and hardware prerequisites and minimums are met in order to “run” the application. Moreover, the ezBox significantly decreases time spent during the initial installation process.
Tapit NOVA immediately starts working to capture telephone activity and generating valuable reports. This allows supervisors to start identifying metrics to measure productivity and isolate each agent’s performance, determine optimal staffing for peak times, and increase the responsiveness to support business initiatives.
Tapit NOVA software and the Tapit NOVA ezBox are considered the most effective call accounting products on the market today. In addition to being an affordable solution, they help business reduce overall expenses and run more efficiently.
Tapit NOVA Call Accounting Lets You Analyze All Telephone Activity and Use It To:
- Generate additional revenue
- Identify fraudulent use
- Increase productivity
- Evaluate staffing requirements
- Better manage personnel
- Control costs
- Allocate calls to various cost centers
- Track the effectiveness of marketing campaigns
- AND MUCH MORE!
Call us today to learn more about how our Call Accounting products can benefit your organization by saving you time, money, and providing important insight into how your company can perform better!
