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TELEPHONE CALL ACCOUNTING
FOR SERVICE INDUSTRY |
TALITY Call Accounting is specifically designed for the service industry,
allowing businesses to generate additional revenue and to monitor phone activity.
TALITY is the call accounting software of choice for the hospitality industry,
colleges and universities, marinas, call centers, shared tenant offices,
school systems, country clubs, camps, and more.
It is fully Microsoft Windows® compatible and is easy to use.
Tality can now interface with ANY
Property Management Systems (PMS)
on the market today. This is made
possible by way of a user definable
output to the PMS. Tality captures
SMDR data, prices the call as instructed
by you, reformats the priced call
information and exports it to your
PMS system automatically. The program
offers flexible pricing with three
options for marking up calls: Adding
a surcharge (by minute and/or call),
multiplying the call expense, and
a combination of both.
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| Click
here to see TALITY Power
Point presentation. |
| Click
here to see TALITY Brochure (PDF). |
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New TALITY version 5.07 (February 2009)
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- Multiple recurring charges can be
associated with the same guest/user.
- A guest/user can be assigned a unique
recurring charge.
- Tality 5 is equipped with new navigation
elements that make getting to the desired
screens easy and fast.
- Tality 5 tracks and reports on internal,
transferred and abandoned calls.
- A guest/user extension length has
been increased to 10 digits.
- A guest/user can be assigned unlimited
number of extensions.
- The Call Filter screen has been expanded.
- Report headers can now be customized
to use company logos or custom text.
- Previously printed invoices can now
be easily listed and reprinted using
the Tality Billing History report.
- Tality 5 has a new “Expanded Phone
Activity by Date” report. Depending
on the phone system this Tality report
will report on Internal, Transferred
and Abandoned calls.
- Any report can be scheduled to run
any time. This includes invoices and
reprinting invoices using the Billing
History report.
- Bills and reports can be viewed, emailed, printed or saved as a PDF file.
- The Call Editor screen has been improved.
- New Export Utility facilitates export
of Call Details, Departments or Guests/Users
data into the Comma Delimited (.csv),
Excel (.xls), or Tab Delimited (.txt)
files.
- New TALITY installation program facilitates
application upgrade and transfer of
old TALITY data.
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| Key
Benefits:
- Credit limit Alarm
- Profit reports
- Multiple extension assignment to a room
- Bills may be output to PDF files and/or emailed
- Address book to save email contacts
- Report scheduler for bills or administrative reports
- Customizable Screens with client’s logo support
- A full range of administrative reports
- SMDR Failure alarm
- Recurring charges (monthly and daily)
- User definable PMS interface
- Surcharges for Toll Free include 800,855,866,877, and 888
- Network ready
- And Much More...
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| Minimum Hardware And Software Requirements:
- Pentium IV processor
- Windows XP Pro, 2003 or Vista Business
- 1 GB RAM (2 GB for Vista)
- 100 GB available hard disk space
- Network card
- Video capable of a minimum screen resolution of 1024 x 768
- Printer driver must be installed on your system
- Power Management feature of your system must be disabled
- 1 dedicated COM port for the SMDR (if SMDR data is collected via COM port)
- 1 dedicated COM port for the PMS (if using PMS system)
Specific recommended requirements for optimal use by individual businesses
will vary and depend upon additional software running, your hardware configuration,
and tasks required of your system. Your business telephone equipment sales
representative can advise you concerning minimum requirements for our products
in your company’s individual situation.
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| Tality
5, 30 days TRIAL Version
This file will extract to a folder C:\Tality5_CD.
To install Tality please double click on
the Setup.exe file in Tality5
folder and view Tality Manual for installation
instructions.
NOTE: If you are curently running
older version of Tality please make sure
the old TALITY application and the SMDR
Monitor are CLOSED before proceeding with
Tality 5 installation. |
| Manual
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