Tapit EX Call Accounting

Call Accounting for small and medium sized businesses and enterprise organizations.

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Tapit EX Call Accounting has transitioned into a legacy phase meaning we no longer provide updates or manufacture this system, but will continue to offer product support only if customer is currently covered under an extended warranty plan.

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Regardless of business size, industry or phone system, we’ve got the solution for you.

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LEGACY DOCUMENTATION

Tapit EX is the predecessor of the now, Trisys flagship Call Accounting system, Tapit. For over a decade, Tapit EX has been an aid to thousands of business across a span of vertical markets. Please choose from the tabs below to explore product documentation on this retired product.

Tapit EX is a 32 bit system that works with any telephone system that provides SMDR (Station Message Detail Reporting) information, helping you make valuable use of the data already available to you through you telephone system. At the termination of each incoming or outgoing call, Tapit EX stores the information from your phone system data stream on your computers hard disk. Tapit EX then lets you recall your data in your choice of reporting formats, providing you with information to help you better manage your business.

The SDMR Monitor32 utility collects phone record data from the phone system (PBX) via 1) a dedicated serial (COM) port, or 2) a file available on the network. It can be displayed to allow confirmation of data reception to view data such as time and date when present.

Brochures and Technical Documentation:

  • Tapit EX Manual
  • Tapit Release History
  • NO SMDR Alarm– notifies users there is an interruption in a call data flow. The NO SMDR Alarm application also tracks up to 8 phone numbers and triggers the alarm when any of them is dialed Click here to open the NO SMDR Alarm help file.

*Note: To import data manually Download Tapit Import installation program to import data from a comma delimited (CSV) file to either Client or User tables in the TAPIT database. Tapit Import 1.1.0 allows for import of Departments.

To learn more about Tapit Import for NOVA, use the Tapit Import Utility Manual.