Trisys Inc. for the Automotive Industry

Auto dealers of all sizes utilize Trisys call accounting and recording solutions for a wide variety of benefits, from optimizing sales and employee training to managing the effectiveness of marketing campaigns to measure ROI.

Track Marketing Effectiveness

Use specific phone numbers (DNIS) to track campaign management and lead generation in order to identify which channels are most effective. In addition, identify market demands and recalibrate initiatives to deliver the best return on investment for future marketing and advertising investments.

Improved Sales & Service

With the ability to track incoming leads from various campaigns, Replay Call Recording helps ensure that agents are properly handing all incoming calls, allowing managers to review the recorded calls and verify that no opportunities are missed and that all calls are properly and professionally handled.

Increased Productivity

Increased Productivity. Tapit 6 Call Accounting, together with Replay Call Recording, offers visibility into employees’ daily activity. An easy-to-read dashboard and various reporting options allows supervisors to develop key metrics and establish a hierarchy on employee productivity.

In the auto sale industry, call recording and accounting products from Trisys provide an unparalleled number of benefits to both employers and employees. Tapit 6 Call Accounting documents calls and condenses the data into manageable reports for easy analysis, and can also be used for sales and training purposes.

  • Tapit reduces the potential for telephone abuse and allows for easy cost allocation and billing.
  • Supervisors can use reports to determine peak activity hours enabling them to adjust tasks, scheduling and staffing for increased productivity of internal management.

Multi-Site Capabilities: Unified Solutions

With Trisys, you can integrate your various offices telecommunications environment into a unified telemanagement system. Our supplementary tool, Remote Manager, enhances your systems capabilities and collects data from virtually any location!

Call Recording

Replay Call Recording, used in conjunction with Tapit call accounting, can monitor calls for quality assurance and dispute resolution in addition to tracking the effectiveness of advertising and marketing campaigns to determine which marketing or advertising medium delivers the most effective ROI.

  • Use to verify service center appointments for maintenance.
  • Improve customer experience in all departments.
  • Archived voice records can be easily retrieved and reviewed to settle disputes or combat false allegations if they occur.

Learn More:

Real-Time Call Management

  • Real-Time Metrics
  • Call Center Reporting & Alerts
  • Agent & hunt group Views
  • Custom KPI Thresholds & Intuitive Dashboard
Real-Time Solutions

Call Recording

  • Validate Compliance Activity & Regulations
  • Dispute Resolution & Quality Assurance
  • Employee Training & Development
  • Safety & Security
Replay Call Recording

Call Accounting

  • Increased Productivity
  • Identify Suspicious Activity & Numbers
  • Reduce Costs & Generate Revenue
  • Measure Effectiveness of Marketing Campaigns
Tapit 6 Call Accounting

Supplement Modules

  • Optional Feature To Boost System Capabilities
  • Create A Unified Telemanagement System
  • Up to 200 Remote Locations
  • Consolidated Data Reporting
Additional Modules